Returns and Exchanges
We want you to be happy with anything that you purchase from Inka's. If you purchased a garment that does not fit well, or has any defect, we will be happy to either replace it or refund your money within 90 days of your purchase. We cannot, of course, offer refunds or exchanges on garments that have been worn, washed, or altered. We also cannot accept returns on logoed or monogrammed merchandise.
If you paid with a credit or debit card, any refunds will be made back to the same card. If you paid by check, there is a 10-business-day waiting period before a refund can be issued. If you paid in cash, we can only refund up to $50 in cash, with the balance paid by check issued and mailed within the next 3 business days.
If you made your purchase in one of our stores, please return that item to the store with your receipt, and with any tags if you still have them. One of our sales associates will be happy to help you. If you want to return merchandise but do not have your receipt, only store credit can be given.
If you made your purchase online or by phone, please call 225-922-9495 or 800-780-8751 to arrange for a return. Then send the merchandise back to:
11626 Sherwood Forest Court
Baton Rouge, LA 70816
We cannot refund shipping charges on items that are being returned.